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Niva Aldema
Maynard Ave. M6K 2Z1
Toronto, ONT
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Career Objective
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To acquire a dynamic role in a high tech company that would both, use and leverage my R&D experience. (A great intercommunication is very important to me as well).
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Personal Summary
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Experienced software engineer, C++ and Web technologies, vast knowledge in software and hardware, excellent analysis and solution providing.
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Work Experience
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2001 - 2002: CallFlow Tech. - (http://www.callflow.com) Specializing in customer service improvement systems, analysis of customer and representator experience (Waiting & Service), and bottleneck tracking.
Conduct the design, implementation, operation, and maintenance of a web “customer service” data analysis system and interface.
Meet with clients, examine their requirements, and provide them with newest technologies solutions.
Integration for different platforms, Dealing with foreign companies and products specifications.
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1999 - 2001: SoftWatch LTD. - A leading provider of e-healthcare relationship management (eHRM) products and services for the global healthcare industry. (http://www.dietwatch.com, http://www.diabeteswatch.com)
Conduct Design and implement a ranking full text search engine. (Index Server)
Develop a distributed file system using COM technologies, and Design Patterns.
Analyze and implement a data mining system for content personalization to web community members.
Maintenance and further development of both, application and business layers of the community product (web site). Including content management, personal diary online and food calculator enhancement.
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1997 - 1999: Hebrew University, Jerusalem, Israel - Programming
instruction unit.
Teach and assist students in C++, C, Java, Pascal and Fortran courses.
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Education
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1995 - 1999: B.Sc. in Computer Science - The Hebrew University, Jerusalem, Israel.
C++ on PC and UNIX platforms. With emphasis on GUI and Human-Machine Interface. extra courses in computer graphics and image processing (SGI).
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Army
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Studies at the I.D.F most advanced programming unit (MAMRAM). programming Pl1 and Assembler on Mainframs, Vax etc.
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Projects
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2002 : Customer Service enhancement project. Design, implementation, quality check and training - Pelephone communications, the largest cellular phone company in Israel. (recommendation letter available uppon request).
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Career Development
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2001 : Practical C++ - Stanley Lipman, Israel.
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